Frequently Asked Questions

  • We offer a range of counselling services designed to meet your needs—whether you're looking for individual, family or couple’s therapy. We also offer training and support services to workplaces, churches and mental health professionals.

  • Getting started is simple. Reach out through our contact form or give us a call—we’ll walk you through the next steps and answer any questions along the way.

  • At Ember Counselling & Training, we prioritize genuine connection. We believe the relationship you have with your therapist is one of the most important parts of the process, so we focus on creating a space that feels warm, authentic, and truly supportive.

    We take a personalized, flexible approach—there’s no one-size-fits-all here. Your experiences, goals, and pace guide the work we do together.

    For those who desire it, we also offer the option to incorporate faith into the counselling process in a way that feels natural and meaningful to you—always led by your comfort and preferences.

  • You can reach us anytime via our contact page, email or phone. We aim to respond quickly—usually within one business day.

  • Our fees vary depending on the practitioner you are working with. We are happy to talk further about this with you!

    Counselling services are covered by most insurance plans. Check with your benefits for coverage of a Registered Psychotherapist (RP) or Registered Social Worker (RSW). 

    Please contact us for more information on rates and fees.

  • Working with us at Ember Counselling & Training is supportive, collaborative, and grounded in genuine connection. We create a space where you can show up as you are—without pressure or judgment.

    We move at your pace, taking time to understand your experiences and what you’re hoping for. You don’t need to have everything figured out to begin.

    Our approach is tailored to you, blending meaningful conversation with practical tools to support growth and change. Above all, this is your space—to feel heard, gain clarity, and build resilience.